---
title: Performance Reviews
summary: Free marketplace app — open a review cycle and every employee gets a review, see at a glance which ones are outstanding, chase them automatically, and collect signatures without giving the signer a login.
order: 18
---

::callout{type="info"}
This app's labels ship in US English first. They can be translated for the
whole platform, and a workspace admin can override any of them.
::

# Performance Reviews

Performance Reviews is built around one idea: **the review exists before
anyone fills it in.**

Open a review cycle and the app creates a review for every active
employee straight away — empty, dated, and assigned to the practice
manager who owns it. From that moment "nobody has started this yet" is a
column on a board and a row in a list, instead of something you have to
discover by emailing each location and waiting.

It is a review and evaluation tracker, and only that. There is no
payroll, no benefits administration, no time and attendance, and no
applicant tracking.

## What you get

- **Reviews.** One record per employee per cycle: who is being
  reviewed, which clinic they work at, who is reviewing them, the due
  date, the competency ratings, a written narrative, and an overall
  score. The review page shows the assessment, the signature request,
  the full chase history, notes, and the signed PDF once it exists.
- **The board.** Every review grouped by stage, so the outstanding ones
  are a column rather than a question. Overdue reviews are badged on
  the review itself.
- **Clinics.** A location list with the practice manager and, where you
  have one, the supervisor. Each clinic page shows its staff and its
  reviews for the current cycle, plus the average score and how many
  reviews have been signed.
- **Staff.** The people being reviewed. A staff member is a subject,
  not a user — you do not need a login for everyone you review. Each
  person's page carries their review history and their goals.
- **Cycles.** Review rounds with a period, a due date, and a template.
  Opening one is what creates the reviews; a review belongs to a cycle,
  which is what lets you compare this year against last.
- **Templates.** The competency list and the rating scale, per clinic
  type. A veterinary practice can be scored 1–5 and a medical clinic
  1–10; scores are normalised so the two are still comparable on the
  clinics list.

A cycle itself moves **Draft → Open → Closed**.

## The stages a review moves through

**Scheduled** → the review exists, nobody has started it. This is the
column that answers your question.

**Self-assessment** → optional. Use it when you collect the employee's
own assessment first; the practice manager records it on the review.

**Manager draft** → being filled in. A review cannot leave this stage
until the narrative and an overall score are present, so the next stage
is a real claim, not a hopeful one.

**Ready for signature** → filled in and turned into a PDF, but not yet
sent. Worth watching: this is the stage where reviews quietly stall.

**Pending signature** → sent, waiting on the employee.

**Signed** → signed and returned.

**Filed** → reviewed and closed out. This is the end state.

**Returned** → sent back for rework, which puts it back into Manager
draft.

## Opening a cycle

Create the cycle with its period, due date and template, then move it to
**Open** on the Cycles page. That one step creates a review for every
active employee — dated from the cycle, assigned to their clinic's
practice manager, and carrying a copy of that clinic's competency list.

By default every clinic is included. To run a cycle for some clinics
only, set the cycle's **locations** before opening it.

**Someone joined mid-cycle?** Use **Sync roster** on an open cycle. It
creates reviews for anyone who does not have one yet and leaves every
existing review untouched, so it is safe to run whenever the roster
changes. Each sync is recorded on the cycle.

"Does not have one yet" means exactly that: if you already started a
review for someone by hand, syncing will not create a second one.

Employees marked inactive are skipped.

## Chasing, without chasing

Each stage has a waiting period. When a review sits past it, the app
sends a reminder to the practice manager who owns it and records the
reminder on the review. The chase history is part of the review's
permanent record, so "we asked three times" is something you can show
rather than something you remember.

Reminders are also available on demand — you can send one yourself from
the review at any time.

## Signatures without a seat

**Request signature** on the review creates a signature envelope from
the review PDF and sends it to the employee. They sign through a link,
in a browser, with no account and no login. When the envelope goes out,
the review moves to Pending signature on its own.

If a second signature is needed — a practice manager countersigning,
say — add them on the envelope screen before sending.

Signatures need the e-signature add-on on your plan.

## Voiding a review

There is no "cancelled" stage, deliberately. If an employee leaves
mid-cycle, or a review has to be abandoned, an administrator overrides
the review to its final state and **must** give a reason. The override
and the reason are recorded permanently. For a performance review, that
is the right posture: a voided review should leave a trail saying who
voided it and why.

## Installing

Performance Reviews is a free listing. Open the Marketplace, choose
**Performance Reviews**, and install. It seeds four example clinics,
twelve staff, two cycles (one open, one closed) and fifteen reviews
spread across every stage, so the board is populated from the first
visit. Uninstalling removes
the examples and leaves anything you created yourself untouched.

## Two things worth knowing

**A review remembers who owned it.** When a review is created it
records the practice manager's name and address as they were at that
moment, and a copy of the competency list from the template in force. If
a manager changes mid-cycle, reassign the open reviews — reminders for
existing ones keep going to the person who was there when the cycle was
opened. Editing a template never rewrites a review that already exists,
which is deliberate: a signed review has to keep showing what was
actually assessed.

**Everyone can have their own login.** FastYoke does not charge per
seat, so there is no saving in sharing one account per office. Give
each practice manager and supervisor their own login: every rating,
reminder and sign-off is then attributed to the person who actually did
it, which is the whole point of the audit trail.
