Choosing a plan for your team size

How to read this

FastYoke's plan ladder has four rungs: Free and Pay-as-you-go to start, three annual commitment tiers — Starter, Growth, and Scale — for teams that want a fixed base with lower usage rates and bundled capabilities, and Enterprise (contact sales) for regulated, multi-region, or reseller operations. The pricing page gives you the feature matrix and the per-tier base. This guide gives you the fit — which plan is right for the team you have, and the signals that say it's time to move up.

If you'd rather skip ahead and talk to someone about your specific situation, request early access and we'll route you to a Strategic Partner SE.

The two questions that pick the plan

Almost all of plan selection collapses to two questions:

1. Who's running the workflow? One person? A small team? A regulated organization? A reseller portfolio?
2. What does failure look like? A missed lead? A broken handoff? A compliance breach? A multi-tenant billing dispute?

The answer to those two questions tells you which plan fits — usually within one row of the matrix.

Free — every app, generous caps, no card on file

Fit: you're a side-hustler, hobbyist, freelancer, small operations team, or just kicking the tires. Every app in the marketplace is free to install — Forms, CRM Suite, Yoke Ledger, and the rest — and the platform caps are generous enough for real early usage. You don't need a card on file, and you don't need to think about metering yet.

Failure mode: the public form goes down for ten minutes, or you bump into a resource cap mid-month. You shrug, or you upgrade.

Signals to move to Pay-as-you-go:

• You're up against the transaction, storage, or transition cap.
• You started invoicing customers based on submissions or workflow volume you can't afford to lose.
• You need branding, a custom domain, or per-user RBAC that the free caps don't cover.

Pay-as-you-go — meter what you use, nothing per app

Fit: anywhere from a solo operator with real volume to a multi-department team of dozens. There are no named seat tiers to pick between — every app is still free to install, and you pay only for platform usage beyond the free caps: transitions, storage, egress. Add-ons (Yoker, PII encryption, Sovereign Vault, region pinning, BAA) are available à la carte as you need them.

Failure mode: a transition fired twice and a partner got double-charged, or a PII column accidentally rendered in a log. The metering bill tells you exactly what happened; the add-on catalog tells you what would have prevented it.

Signals to move to a commitment tier:

• You're buying several add-ons à la carte (SSO, e-signatures, Compliance Gateway, Yoker) and a commitment tier bundles the set for less than the parts.
• Finance wants a predictable annual number to approve, not a variable monthly meter.
• You want a lower per-unit overage rate above a committed usage pool.

Commitment tiers — Starter, Growth, Scale

Fit: a growing team that wants a fixed annual base, bundled platform capabilities, and a lower overage rate than pay-as-you-go. These are published, annual plans; you commit for a year and the base covers a usage pool plus a set of capabilities that would otherwise be à-la-carte add-ons. The pricing page has the per-tier base and pool.

• Starter bundles the essentials most teams reach for first — branding removal, a custom domain, priority support, Studio, and e-signatures.
• Growth (the one most teams land on) adds SSO, Studio Environments, branded PDF, messaging, scripting, and the Yoker AI assistant.
• Scale adds the Compliance Gateway, BYOK LLM, PII encryption, and Insight analytics.

The honest math: the commitment tiers are not cheaper than pay-as-you-go on usage alone — pay-as-you-go meters usage cheaply, and a tier's base is priced for the bundled capabilities plus a lower overage rate above the pool. Commit when you want those capabilities and a predictable base, not to save on raw usage.

Failure mode: you committed to Starter, then a customer needed SSO and e-sign day one — capabilities Growth would have bundled. Pick the tier for the capabilities you're about to need, not just the ones you have.

Signals to move to Enterprise:

• You signed a customer that needs a BAA, data-residency / multi-region, or SOC 2 evidence as part of the contract.
• Your compliance team starts asking about Type II, or a regulated workload (healthcare, financial services, government) entered scope.
• You're standing up a portfolio of tenants for a customer base (white-label, reseller, multi-brand) and need dedicated infrastructure, not a shared multi-tenant plan.

Enterprise — the moat, sales-assisted

Fit: a regulated, multi-region, or reseller organization. Enterprise is contact sales — there's no published price because the shape is a conversation: org-pooled usage across your business units, multi-region or dedicated compute, BAA/HIPAA, Sovereign Vault, white-label / reseller positioning, and a custom SLA. These are the capabilities the commitment tiers deliberately don't include, so the mid-market ladder never cannibalizes what enterprises actually pay for. Your procurement process is real, and sales-assisted setup (not self-serve checkout) is the right fit.

Failure mode: a compliance review surfaces a gap in your data-residency posture. You're back at the negotiation table with the prospect, and time has slipped — which is exactly the scenario the Enterprise moat exists to prevent.

Signals to "upgrade": this is the top of the ladder. The signals here are sideways — into Strategic Partner status, deeper consulting engagement, or a custom commercial structure. Talk to sales.

The two upgrade triggers nobody talks about

Most of the plan decision is driven by the matrix on the pricing page. Two triggers aren't on that matrix and bite teams that miss them:

Trigger 1: your first regulated customer

If a customer signs that needs BAA, SOC 2 evidence, or data residency, you've graduated straight to Enterprise before you've felt the volume reason for it — those are the moat capabilities the commitment tiers deliberately don't carry. Don't try to retrofit them under deadline pressure. The compliance posture is either part of the contract from day one or it's a re-papering exercise later.

Trigger 2: your second tenant is for a different customer

If you started on Pay-as-you-go and you're now spinning up a tenant for someone else's brand, you've graduated into Enterprise (white-label / reseller) semantics. Same architectural primitives, different commercial shape. Doing it on metered Pay-as-you-go means you'll be re-platforming the operator surface within a year.

Honest tradeoffs

The plan ladder is real. So is the friction of moving between rungs:

• Upgrading mid-deal is expensive. Negotiating an Enterprise agreement while the customer's MSA is being redlined is the worst time to figure out which plan you need. Better to start at the higher rung if the customer profile points there.
• Commitment is annual. The Starter / Growth / Scale tiers are yearly plans — commit when the capability bundle and predictable base are worth locking in for a year, not for a single busy month.
• The bundle math is real. SSO, e-signatures, the Compliance Gateway, BYOK, and Yoker are à la carte on Pay-as-you-go and bundled into the commitment tiers. A workload that needs several at once can cost more à la carte than the tier that bundles them — but the moat (BAA, multi-region, dedicated, Sovereign Vault) stays Enterprise-only, so don't expect a commitment tier to cover it.

If you're between two rungs, err one plan high during early access. The pricing during pre-GA is operator-direct, so the math is friendly. Locking in the right shape now is worth more than the spread.

How to start

1. Answer the two questions at the top of this guide.
2. Map the answer to the plan section.
3. If you landed on a commitment tier or Enterprise, request early access and reference your plan in the form. We'll route to the right Strategic Partner SE.
4. If you landed on Pay-as-you-go, the pricing page has the matrix. The Strategic Partner can walk you through the onboarding.
5. If you landed on Free, go install free forms and see how far you can get on your own. The upgrade ramp is one click.

The framework is the framework. The plan you actually need is the plan the work demands. Pick it, then commit to the shape.

Want a second opinion on which plan fits? Request early access — we'll route you to a Strategic Partner SE who's onboarded teams at every rung.