Operations software for repair shops

Who this is for

Independent auto-tech shops, body shops, motorcycle and small-engine repair, RV and equipment service, marine shops, and any repair operation running 2-30 technicians. Your current stack is some combination of Mitchell 1 / ALLDATA for repair info, an invoicing tool, a parts- distributor portal, and a paper work order on the technician's bench. You want one board that holds the work from drop-off to pickup with the audit trail of who did what and when.

Every shop has its specific workflow wrinkles — the multi-bay scheduling policy, the warranty-claim handoff, the safety-inspection holdover for state compliance. Most don't require an engineer:

• Multi-bay scheduling (an afternoon). Use the entity schema layer to model bays as facilities and tech assignments as guards on the dispatch transition. Service writer drags jobs to bays; the guard enforces tech qualifications.
• A safety-inspection holdover state (an hour). Add a PendingInspection state between Diagnose and Estimate for vehicles in jurisdictions requiring a state safety inspection. The FSM Designer adds the state and the guard; no code change.
• Equipment-warranty lookups (one day). The WASM scripting tier (TypeScript on QuickJS in wasmtime) lets you call out to the manufacturer's warranty API on the diagnose transition. Returns get stored on the vehicle entity; warranty-eligible labor and parts surface automatically.
• Parts-distributor catalog sync (one day). The scripting tier can pull SKU + price + availability from your distributor's API on a schedule. The Inventory app's catalog stays current without manual entry.
• Maintenance-reminder cadence (an hour). A scheduled job runs monthly, computes vehicles due for routine service based on last-visit date plus mileage estimate, emails the customer a pre-populated appointment-request link. The Yoke Ledger's reporting framework formats the email.

When the low-code surface isn't enough — typically a custom shop-floor device integration or a deep DMS (Dealer Management System) integration — you're in customization territory.

In-house engineering

Independent repair shops rarely have engineering bench; this section is for the multi-location chains and franchise operations that do. The typed SDK (@fastyoke/sdk-next, @fastyoke/sdk-vue, plus a Rust crate for the kernel) enables:

• Custom tech-facing tablet experiences for the bay floor (the platform ships a responsive web UI; a native iPad app is a project, not a config).
• Direct integrations with non-marketplace vendors — Mitchell 1 / ALLDATA for repair info lookups, DMS systems if you're attached to a dealership group, state DMV / inspection APIs for compliance.
• Custom marketplace apps (Cargo workspace crates) for vertical-specific shapes — body-shop estimating with paint-time calculators, motorcycle-shop seasonal-storage workflows, RV-shop multi-system repair orders.
• The ejection clause — take your compiled rules and per-tenant databases with you whenever you want. Useful if your operation is rolled into a private-equity-backed group with its own platform.

FastYoke Partner engagement

For shops that prefer a delivered shape:

• Strategic Partner — iNetko — handles schema authoring, FSM design for your specific shop-floor flow, integration wiring (parts distributor, payment processor, repair-info lookups), and the first 60-90 days of operator onboarding. One iNetko SE for the first three weeks is enough for most single-shop pilots.
• Channel Partners specific to auto / repair aren't yet named. The /channel-partners program is the right intake if your shop also sells parts or accessories alongside repair services.

Most repair-shop prospects engage iNetko before they engage their own engineering team. The math usually wins on the partner side — iNetko has the platform internals deeper than a first-time engineering team can ramp on.

• No native VIN decoder. The CRM stores the VIN as a string; decoding it into make / model / year / trim requires a third-party VIN-decoder API call via the scripting tier.
• No built-in parts-distributor catalog. You bring one — either via the scripting-tier sync above or manual catalog import. The platform doesn't ship a preloaded WorldPac / NAPA / OEM catalog.
• No native DMV / state-inspection integrations. These vary jurisdiction-by-jurisdiction and are SDK- built rather than out-of-box.
• No native paint-time calculator (body shops). Estimating tools like Mitchell or CCC are SDK- integrable, not out-of-box marketplace apps.
• Not a DMS replacement. If you're attached to a dealership group running a full DMS (CDK / Reynolds & Reynolds / Dealertrack), FastYoke runs alongside it for the service-bay workflow, not in place of it.

If any of those is the deal-breaker — stay on Mitchell 1 / ALLDATA paired with a DMS. The vertical SaaS exists because the vertical has specific shape. FastYoke fits the cases where the vertical SaaS is overkill or doesn't fit your specific shop's workflow.

Next step

For multi-location or multi-bay operations, see the Strategic Partner page. For repair shops that also sell parts or accessories, the Pay n Go Systems Channel Partner handles the POS side alongside the FastYoke service-bay workflow.