Billing

The platform charges two ways, in parallel:

• Tier subscription — a flat monthly base for the tier you bought (Solo / Pro / Team / Enterprise / Fleet).
• Metered usage — per-event charges for specific operations (job transitions, outbound webhooks, email egress, bundle bytes). Metered charges draw down a prepaid wallet at the organization level.

The two are independent: a Pro-tier org pays the Pro base monthly and draws metered events from the wallet. Tier prices and per-event rates live on /pricing — this section explains the mechanism, not the numbers.

Where billing surfaces in the app

• Admin → Settings → Billing & usage (every tenant) — current-period charges, subscription status, tier, and the "Manage billing" link out to the Stripe Customer Portal.
• Org → Wallet (metered orgs only) — current balance, the Top Up button, alert / suspend status.
• Stripe Customer Portal — past invoices, payment-method changes, subscription cancel.

Numbers live on /pricing

We don't repeat tier prices or per-event rates in docs. Marketing's /pricing page is the authoritative source. If a number you see here ever drifts from /pricing, trust /pricing.

Resellers

If you're managing billing for downstream customers through the channel-partner portal, your surface is different — rate cards, statements, reseller invoices. That lives under /partner-portal and ships its own docs. Everything on this page is for direct-customer billing.

See Reseller billing for rate cards, statements, invoices, and white-label branding.

What's not in billing today

The following are explicit non-features. Plan accordingly.

• Self-serve plan change in-product — today, tier changes go through the Stripe Customer Portal.
• Per-tenant wallet — wallets are organization-scoped, not tenant-scoped.
• Native multi-currency display — USD only.
• Granular department-level cost allocation — there's one invoice per org per period.
• In-app spend forecasting — the dashboard shows what you've spent, not what you're projected to spend.

See also

• Tiers & metering — what the platform charges for, and the metered-only billing mode.
• Wallet & top-ups — alert and suspend thresholds.
• Invoices & portal — Stripe Customer Portal, drafts vs finalized invoices, subscription statuses.
• API reference — the REST surface.
• Yoke Ledger — if you want platform spend on your own books, post a manual journal entry against the platform-billing invoice.